A PS Plus subscription typically lasts from a month to a year, depending on the plan that you chose. However, users can face problems when attempting to get a new PS Plus membership or are planning to extend it once it expires. In this guide, we’ll show you what the PlayStation error code E-8210604A is and how to fix it on your PS4. Read this guide to learn more.
What is Error E-8210604A on PS4?
As mentioned earlier, the error E-8210604A on PS4 appears when you’re attempting to buy a new PS Plus membership or are planning to extend it after expiration. It can also mean that your current payment method is not working when purchasing a new PS Plus subscription.
1 What is Error E-8210604A on PS4?2 PS4 Error Code E-8210604A Fixes2.1 Fix #1: Power Cycle your PS4 and WiFi Router2.2 Fix #2: Sign Out and Sign Back into your PSN Account2.3 Fix #3: Buy a PS Plus Subscription via Third-party Retailers2.4 Fix #4: Check your Payment Wallet2.5 Fix #5: Add a PayPal Account as a Payment Method3 Final Thoughts
You’ll notice this error with the “An error has occurred.” error message and its error code at the bottom. Fortunately, this is just a temporary issue and can just be caused by a bug or a glitch on your PSN account or its payment method.
PS4 Error Code E-8210604A Fixes
Now that you know what the PS Plus error E-8210604A is, here are some fixes that you can try to solve. Remember to go over them individually and see which fix works best for your PSN account.
Fix #1: Power Cycle your PS4 and WiFi Router
A quick power cycle can potentially fix this PS4 issue, especially when it’s caused by a bug or glitch. It resets your console and its internal components, in case they’re not stable. To power cycle your PS4, follow these steps: You can also do a power cycle on your WiFi router when you’re experiencing connection issues on your PS4. To do this, follow the steps below:
Fix #2: Sign Out and Sign Back into your PSN Account
One effective method that has helped a lot of users is by signing out of their PlayStation Network account and signing back in. This solves bugs and glitches that can lead to the PS4 E-8210604A error. To do this method, proceed to these steps:
Fix #3: Buy a PS Plus Subscription via Third-party Retailers
An alternative to this method is trying to get a Playstation Plus Free Trial and use that account instead.
Fix #4: Check your Payment Wallet
One of the most common reasons why the PS4 E-8210604A error appears is due to a failed payment transaction. It’s important to first check your payment wallet and see if it has enough funds to complete a PS Plus payment. To check your payment wallet in your PSN account, follow these steps:
Fix #5: Add a PayPal Account as a Payment Method
Alternatively, you can use your existing PayPal account to pay for a PS Plus membership. This is especially useful when you’re having problems paying with your payment wallets and cards. However, PlayStation only allows PayPal purchases in selected countries. To know more, check this support article by PlayStation. To use PayPal to pay for a PS Plus subscription on PS4, proceed to these steps:
Final Thoughts
A PlayStation Plus membership is a great feature on your PSN account which gives you access to various perks and discounts when buying certain games and apps on the PlayStation Store. However, you’ll sometimes come across the PS4 E-8210604A error when renewing your PS Plus membership. Hopefully, these fixes can help you solve this PS4 issue using easy-to-follow methods. For further assistance on payment issues, contact Sony Support.
